The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can change temperatures to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy company for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or hire a HVAC specialist like Air Masters Heating & Cooling. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can pull adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample electricity, Nest says you might encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on repeatedly in a short period of time.

You may think something is up with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat specialist such as one from Air Masters Heating & Cooling can assist you. We can diagnose the issue and install a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, with automatic energy-efficient programming and the option to keep an eye on temperatures while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling pros at Air Masters Heating & Cooling can resolve the trouble quickly.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 360-205-7115 to schedule your appointment right away.