The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can raise and lower temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it without help or call a HVAC professional like Air Masters Heating & Cooling. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw ample power, Nest says you might have some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on repeatedly in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat right away. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the dilemma, a smart thermostat specialist such as one from Air Masters Heating & Cooling can support you. We can diagnose the issue and install a C-wire, if needed.

Smart thermostats like the Nest are made to make your life more convenient, through automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling pros at Air Masters Heating & Cooling can take care of the problem in no time.

If you’re running into weird heating and cooling behavior with your new Nest, call us at 360-205-7115 to request your appointment today.