WE UNDERSTAND THAT WITH THE CURRENT CLIMATE AND SOCIAL DISTANCING NEW NORMAL – HAVING SOMEONE IN YOUR HOME NOW COMES WITH QUESTIONS. WE’VE GOT THE ANSWERS
As the Covid-19 outbreak continues to disrupt our daily lives and more of us stay indoors, the stress on home appliances – especially your heat pump, AC or furnace unit may be too much. What should you do? What should you ask of the experts and how can you help minimize the risk of further coronavirus exposure and spread? Here’s what we recommend.
IF MY HEAT PUMP, A/C OR FURNACE BREAKS – CAN I STILL CALL FOR A REPAIR?
Yes. Our professional trained service technicians are currently taking calls and appointments.
We will continue to monitor the situation as our state and local area is responding to the outbreak based on the severity of the outbreak. If we are no longer able to service any area – we will update social media Facebook Twitter Instagram and our website with a message.
STEPS OUR SERVICE PROFESSIONALS TAKE
The CDC has several recommendations for how businesses can clean their facilities and educate their employees to help minimize the risk of spread. Those steps for our business include:
- Our employees are asked if they are experiencing any Covid-19 symptoms or if they are feeling ill daily.
- Asked to always stay home if sick and notify supervisor immediately.
- Sanitation procedures are in place to clean service trucks, tools, and equipment.
- Shoe covers and gloves accessible or necessary on every home or business visit for service, installation, or estimate.
- Fresh clean uniforms are worn daily.
- Hand washing or sanitizer is used frequently before and after each visit.
SOCIAL DISTANCE SERVICE CALL – WHAT WE DO
If an emergency repair is needed, there are some common-sense steps you can take to help minimize your risk and the risk of infecting one of our HVAC experts.
- Don’t meet if you’re showing any symptoms
- Wipe door handles clean where a service technician may need access
- Hold any discussions outside when possible
- Maintain social distance best practices (don’t shake hands, keep distance, don’t share pens, paper, etc.)
IF YOU OR ANYONE IN YOUR HOME IS SHOWING SYMPTOMS, DON’T SCHEDULE A SERVICE CALL
To ensure the health of a service technician and limit the chance for additional infection, don’t call or schedule a service appointment if you or anyone in your home is showing symptoms. Cancel any appointments until the risk of infection is gone. Thank you.
Stay educated and up to date about what the situation on the ground is like where you live. Make the best choice for your family and call us 360-895-2527 or contact us for details about how we are handling the situation. Remember – We’re all in this together.