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Commonly asked questions about Air Masters Heating and Air Conditioning.
AIR MASTERS HEATING CUSTOMER COMMENTS
“My old hot water tank sprung a leak and needed replacement. I called Air Masters and the old tank was completely replaced with a brand new AO Smith tank and the old one haled away. Also, and expansion system, earthquake straps securing, and a drain system were installed. Great job!.”
Michael H.
“All the staff that I dealt with were very professional. I did receive some conflicting information between the service tech and Walt and the installer. The last two said one thing and the service tech said something different. I went with the advice from Walt and the installer.”
Keith W.
“We really appreciated the professionalism of Mike Nottingham and crew. The only issue we had was the install crew was unaware that we had purchased a wireless thermostat and not all parts of system were loaded onto the truck. This resulted in delay (1 day) extra for installation. Mike has been extremely helpful in answering questions and helping us learn the system quickly. Thank you very much!”
Karl S.
“Walter stepped up to deliver the promised system that had the heat pump lock out which qualified for the $300 PSE rebate. Had to wait until 10:00AM on install date for the substitute tech to arrive. The startup tech arrived at 11:00AM on the second day. Installers were top quality.”
Richard S.
“Everything ran like clockwork – well organized. Walt was very clear about the procedures. The installers were courteous and showed respect for my property. The machine is very quiet and economical. Thank you.”
Greg H.
“Water heater installation was done with a minimum of disruption. Crew was on time, very friendly, and explained settings and operation before leaving. They were neat and thorough and cleaned the workplace and walkway before leaving. We will certainly contact the company for future plumbing and heating needs.”
Daniel R.
“Walt was very understanding and took me and my wife through step by step. Very professional. The two men (didn’t get their names) were very good. No mess was left. Only mine (tried to get them to take, but no way) Good job on them. The tech was very good. Everyone we encountered with this installation were beyond reproach. They have no vices. Thank you for helping us beat the heat. PS As your slogan says, “Quality doesn’t cost, It pays” That is true.”
Max E.
““I found you to be on time, considerate, friendly and honest. The salesperson was very up front about costs and how we could balance budget with heating and cooling needs. I genuinely liked the people I met on this job. And when things deviated from what was expected, resulting in additional cost, that was handled very well also”
Kim H.
“Pride and professionalism runs deeps in Air Masters Inc. Walt Pomerinke & gentlemen who installed our furnace are valuable assets. They really know what they are doing. Sincerely appreciate the fact that my install schedule was cut down by 5 days… This a really big deal during the winter months… Great team!!!”